Delivery time
3-5 working days after order confirmation in most covered cities
Delivery
Mode of delivery
Orders move through clear stages from COD confirmation to final delivery. Typical delivery time is 3-5 working days after order confirmation in most covered cities.
01
Pending Confirmation
02
Confirmed
03
In Warehouse
04
On the Way
05
Delivered
Delivery charges
Delivery charges are calculated at checkout by city. Common rates start from Rs. 250-350.
Cities covered
Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and other serviceable cities in Pakistan
Courier partner
trusted third-party courier partners selected by the Bella Lujo dispatch team
Missed confirmation call
If the confirmation call is missed, support may call again or contact you on WhatsApp before dispatch. Unconfirmed COD orders can be held or cancelled.
Delayed parcel
If a parcel is delayed, contact support with your order number so the team can check the courier update.
COD confirmation
Our team confirms your product, address, phone number, city, and payable total before dispatch.
Tracking
Use the Track Order page with your order number. Statuses update from pending confirmation through delivered.
Order tracking guide
Step 1
Open Track Order
Go to the tracking page from the header or footer.
Step 2
Enter order number
Use the order number received after checkout.
Step 3
Check latest stage
Keep your phone reachable if the order is still pending confirmation.